Members’ section
Personal identifiers

AUSTRIA: Disability Ombudsman

General Contact Information

Full name in English:

Austrian Disability Ombudsman

Full name in the national language(s):

Anwalt für Gleichbehandlungsfragen für Menschen mit Behinderungen

Postal address:
Anwalt für Gleichbehandlungsfragen für Menschen mit Behinderungen Babenbergerstraße 5/4 A-1010 Vienna Austria
Website:

www.behindertenanwalt.gv.at

General email address:
office@behindertenanwalt.gv.at
Helpline:

+43 800 80 80 16

Telephone number:

+43 1 711 00 862221

Languages in which your institution can be contacted:

German, English

Person of contact for media enquiries:

Stephan Müller

Name of the Head of the equality body:

Erwin Buchinger

Contact Person

Name:

Aaron Banovics

Email:
aaron.banovics@sozialministerium.at

Main Informations

Overview

The Austrian Disability Ombudsman supports persons who feel discriminated against on the grounds of a disability.
Protection against discrimination by law encompasses employment related issues as well as access to goods and services.

Brief history

The Austrian Disability Ombudsman was founded in 2006 by an Act of Parliament together with the introduction of a major shift in anti-discrimination law regarding Austria’s implementation of directive EC 78/2000.
The Austrian Disability Ombudsman supports individual persons as well as closely works with NGOs, thus having gained a broad acceptance which also reflects on steadily rising case numbers.

Mandate type
  • Predominantly tribunal-type (quasi-judicial) body
Litigation powers
  • Bringing proceedings in own name
  • Formally deciding on complaints (e.g. decision or recommendation addressed to the parties) Not legally binding
  • support in conciliation proceedings which are a prerequisite to court action
Activities
201020112012201320142015
Activities aimed at supporting vulnerable groups (e.g. through trainings)yesyesyesyesyesyes
Recommendations on discrimination issuesyesyesyesyesyesyes
Publications and reportsyesyesyesyesyesyes
Research projects (including surveys)nononononoyes
Other statistics
201020112012201320142015
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)12389411009108713241411
Number of cases handled per year (case files opened and processed according to your procedures)738567580615668737
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social media202020203030
Management
  • Single headed equality body (led by director or ombudsman/commissioner)
Additional details

The Austrian Disability Ombudsman is appointed by the Minister of Social Affairs for a 4-year term.
To fulfill his duty, the Ombudsman is supported by an office of 5-6 staff members.

Number of staff dealing with equality issues
201020112012201320142015
555566
Grounds and fields of discrimination covered by the equality body
GroundsFieldsEmploymentEducationHousingSocial Protection & HealthcareGoods & ServicesOther
Gendernonononono
Gender Identitynonononono
Race and Ethnic Originnonononono
Agenonononono
Disabilityyesyesyesyesyesgovernance
Sexual Orientationnonononono
Religion & Beliefnonononono
Mandate covers:
  • Public sector
  • Private sector
Operating budget in euros
201020112012201320142015
310003100031000310003100031000
We are accountable to:
  • National Ministry
  • The Disability Ombudsman reports to the Minister of Social Affairs and the Federal Disabled Persons' Advisory Board