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CROATIA: Gender Equality Ombudwoman

General Contact Information

Full name in English:

Gender Equality Ombudswoman

Full name in the national language(s):

Pravobraniteljica za ravnopravnost spolova

Postal address:
Preobraženska 4/I, 10 000 ZAGREB, CROATIA

General email address:
Telephone number:

00 385 1 48 48 100


Other social media channels:

Languages in which your institution can be contacted:

Croatian, English

Person of contact for media enquiries:

Nevenka Sudar

Name of the Head of the equality body:

Višnja Ljubičić

Contact Person


Nebojša Paunović


Main Informations


Gender equality, sex equality, equal opportunities for women and men, LGBT rights.

Brief history

Gender equality is one of the fundamental values of the constitutional order of the Republic of Croatia. In 2003, upon the proposal of the Croatian Government, the first Gender Equality Ombudsperson was appointed by the Croatian Parliament in accordance to the Gender Equality Act adopted in 2003 for the first time (Official Gazette 116/03).

In 2008, Croatian Parliament adopted a new Gender Equality Act (Official Gazette 82/08) according to which the Gender Equality Ombudsperson performs the tasks of an independent body in charge of combating discrimination in the field of gender equality.

The responsibilities of the ombusperson for gender equality include:

1. receiving complaints from any natural persons or legal entities regarding discrimination in the area of gender equality;

2. providing assistance to natural and legal persons who filed a complaint of sexual discrimination when instituting legal proceedings;

3. taking steps to investigate individual complaints prior to the legal proceedings;

4. conducting, with the consent of the parties involved, a mediation process with a possibility to reach an out-of court settlement;

5. collecting and analysing statistical data on cases of sexual discrimination;

6. conducting independent surveys concerning discrimination, publishing independent reports and exchanging available information with corresponding European bodies.

The Gender Equality Ombudswoman acts in an independent manner, monitors the enforcement of the Gender Equality Law and other regulations on gender equality and reports to the Croatian Parliament at least once a year.

Mandate type
  • Combined tribunal-type and promotion-type
Litigation powers
  • Formally deciding on complaints (e.g. decision or recommendation addressed to the parties) Not legally binding
Activities aimed at supporting vulnerable groups (e.g. through trainings)nonoyesyesyesyes
Activities aimed at supporting duty bearers such as employers and service providers (e.g. through trainings, guidance material, practical support, etc.)nonoyesyesyesyes
Communication activities (e.g. awareness raising campaigns)nonoyesyesyesyes
Recommendations on discrimination issuesnoyesyesyesyesyes
Publications and reportsnoyesyesyesyesyes
Research projects (including surveys)noyesyesyesyesyes
Our institution has a mandate to deal with:
  • Violence against women
  • Hate speech
Other statistics
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)74213591514206225882467
Number of cases handled per year (case files opened and processed according to your procedures)333315420410432486
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social media136124226485870745
  • Single headed equality body (led by director or ombudsman/commissioner)
Management details

The office is headed by the head of office (Ombudswoman) and her deputy. It’s having also legal section (5 legal persons employed including head of section) and section for general affairs (2 persons employed including head of section) headed by the heads of these two sections. Yet two colleagues cover media and educational issues related to gender equality.

Procedure for nomination and appointment of management and board

Ombudsperson and her/his deputy is appointed by the parliament.

Number of staff dealing with equality issues
no data13991111
Grounds and fields of discrimination covered by the equality body
GroundsFieldsEmploymentEducationHousingSocial Protection & HealthcareGoods & ServicesOther
Gender Identityyesyesyesyesyes
Race and Ethnic Originnonononono
Sexual Orientationyesyesyesyesyes
Religion & Beliefnonononono

Other grounds : Discrimination on the basis of family, marital status, pregnancy and maternity rights. We are also dealing with domestic violence.

Mandate covers:
  • Public sector
  • Private sector
Operating budget in euros
no data388746382756352541337307380293
We are accountable to:
  • National Parliament

Related News

The Serbian Commissioner for the protection of Equality organizes “The First Regional Forum of South-east Europe Equality Bodies“ on the occasion of the International Tolerance Day (Belgrade, 16 November 2016, 11:00 -13:00).


2017 has been designated by the European Commission as the year dedicated to combating violence against women. Many equality bodies will be on the forefront of this work, carrying out projects aimed at developing and implementing practical and targeted information to combat violence against women, as well as awareness-raising and education activities.