Members’ section
Personal identifiers

GREECE: Greek Ombudsman

General Contact Information

Full name in English:

Greek Ombudsman

Full name in the national language(s):

Συνήγορος του Πολίτη

Postal address:
17 Halkokondyli St. 104 32 Αthens, Greece
Website:

http://www.synigoros.gr/

General email address:
press@synigoros.gr
Helpline:

+30 213 1306 600

Telephone number:

+30 213 1306 640

Twitter:

@Synigoros

Other social media channels:

ΣΥΝΗΓΟΡΟΣ ΤΟΥ ΠΟΛΙΤΗ - THE GREEK OMBUDSMAN

Languages in which your institution can be contacted:

Greek, English

Person of contact for media enquiries:

Dimitris Veremis (veremis@synigoros.gr)

Name of the Head of the equality body:

Andreas Pottakis

Contact Person

Name:

Kalliopi Lykovardi

Email:
lykovardi@synigoros.gr

Main Informations

Overview

The mission of the Greek Ombudsman is to mediate between the public administration and private individuals, in order to protect the latter’s rights, to ensure the former’s compliance with the rule of law, and to combat maladministration. After the enactment of Law 3304/2005 with reference to “the application of the principle of equal treatment regardless of ethnic origin, religious or other convictions, disability, age or sexual orientation”, the Ombudsman’s role was extended to cover the promotion of equal treatment by public administration services. Additionally, after the enactment of Law 3488/2006 and its subsequent replacement by Law 3896/2010, the Ombudsman is responsible for monitoring the implementation of the principle of equal treatment between men and women.

Brief history

The Greek Ombudsman (GO) is a constitutionally established independent authority. It started operations on 1 October 1998 and provides its services to all citizens free of charge. Its organization, staffing, and operation are defined in Law 3094/2003 and by the Operating Regulations (Presidential Decree 273/1999), in the context laid out by the provisions of the Constitution following its revision in 2001.
In 2005 the GO was designated as Specialized Equality Body for the implementation of the principle of equal treatment in the public sector. More specifically, the GO has a specific mandate:
• For the implementation and promotion of the principle of equal treatment irrespective of race or national origin, religion or other beliefs, disability, age or sexual orientation in the public sector: law 3304/2005, in compliance with Council Directives 2000/43/EC and
2000/78/EC;
• For the monitoring and promotion of the implementation of the principle of equal treatment between men and women as regards access to goods and services in the public sector: law 3769/2009, in compliance with Council Directive 2004/113/EC;
• For the monitoring of the implementation of the principle of equal treatment between men and women in both the private and public sectors: law 3488/2006 as replaced by law 3896/2010 in compliance with Council directive 2006/54/EC.

Mandate type
  • Predominantly tribunal-type (quasi-judicial) body
Litigation powers
  • Formally deciding on complaints (e.g. decision or recommendation addressed to the parties) Not legally binding
Activities
201020112012201320142015
Activities aimed at supporting vulnerable groups (e.g. through trainings)yesyesyesyesyesyes
Communication activities (e.g. awareness raising campaigns)yesyesyesyesyesyes
Recommendations on discrimination issuesyesyesyesyesyesyes
Publications and reportsyesyesyesyesyesyes
Other statistics
201020112012201320142015
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)no datano datano datano datano datano data
Number of cases handled per year (case files opened and processed according to your procedures)5357102175216224
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social mediano datano datano datano datano datano data
Management
  • Single headed equality body (led by director or ombudsman/commissioner)
Management details

The Greek Ombudsman is supported by 6 Deputy Ombudsmen who head the following departments:
- Department of Human Rights;
- Department of Health and Social Welfare;
- Department of the Quality of Life (environment, urban planning, land use, public works, etc.);
- Department of State-Citizen Relations (quality of services provided, maladministration),
- Department of Children’s Rights;
- Department for Gender Equality.

Number of staff dealing with equality issues
201020112012201320142015
888101515
Grounds and fields of discrimination covered by the equality body
GroundsFieldsEmploymentEducationHousingSocial Protection & HealthcareGoods & ServicesOther
Genderyesyesyesyesyes
Gender Identityyesyesyesyesyes
Race and Ethnic Originyesyesyesyesyes
Ageyesnononono
Disabilityyesnononono
Sexual Orientationyesnononono
Religion & Beliefyesnononono
Mandate covers:
  • Public sector
Operating budget in euros
201020112012201320142015
no datano datano datano datano datano data
We are accountable to:
  • National Parliament