Members’ section
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GREECE: Greek Ombudsman

General Contact Information

Full name in English:

Greek Ombudsman

Full name in the national language(s):

Συνήγορος του Πολίτη

Postal address:
17 Halkokondyli St. 104 32 Αthens, Greece
Website:

http://www.synigoros.gr/

General email address:
press@synigoros.gr
Helpline:

+30 213 1306 600

Telephone number:

+30 213 1306 794

Twitter:

@Synigoros

Other social media channels:

ΣΥΝΗΓΟΡΟΣ ΤΟΥ ΠΟΛΙΤΗ - THE GREEK OMBUDSMAN

Languages in which your institution can be contacted:

Greek, English

Person of contact for media enquiries:

Dimitris Veremis (veremis@synigoros.gr)

Name of the Head of the equality body:

Andreas Pottakis (Greek Ombudsman) / Kalliopi Lykovardi (Deputy Ombudsman for Equal Treatment)

Contact Person

Name:

Dimitris Veremis

Email:
veremis@synigoros.gr

Main Informations

Overview

The Greek Ombudsman is the national equality body with a mandate to combat discrimination and promote the principle of equal treatment irrespective of gender, racial or ethnic origin, family or social status, religion or belief, disability or chronic illness, age, sexual orientation and gender identity.

Brief history

The Greek Ombudsman is a constitutionally established Independent Authority. It has been in operation since October 1, 1998 and provides its services free of charge.

The Greek Ombudsman mediates between public administration and citizens in order to help citizens in exercising their rights effectively. Additionally, the Greek Ombudsman’s mission is:

• to safeguard and promote children’s rights;
• to combat discrimination and promote the principle of equal treatment irrespective of gender, racial or ethnic origin, family or social status, religion or belief, disability or chronic illness, age, sexual orientation and gender identity.

The most recent amendment of the national legal framework for equal treatment, with Law 4443/2016, assigned to the Greek Ombudsman the overall competence against discrimination, extending its competencies to both the public and the private sector in the field of employment for all grounds of discrimination.

The previous major milestones, in terms of the Greek Ombudsman’s mandate with regard to equal treatment, are the following:
• Law 3304/2005, in compliance with Council Directives 2000/43/EC and 2000/78/EC: For the implementation and promotion of the principle of equal treatment irrespective of race or national origin, religion or other beliefs, disability, age or sexual orientation in the public sector;
•Law 3769/2009, in compliance with Council Directive 2004/113/EC: For the monitoring and promotion of the implementation of the principle of equal treatment between men and women as regards access to goods and services in the public sector;
• Law 3896/2010 in compliance with Council directive 2006/54/EC: For the monitoring of the implementation of the principle of equal treatment between men and women in both the private and public sectors.

Mandate type
  • Predominantly tribunal-type (quasi-judicial) body
Litigation powers
  • Formally deciding on complaints (e.g. decision or recommendation addressed to the parties) Not legally binding
Activities
201020112012201320142015
Activities aimed at supporting vulnerable groups (e.g. through trainings)yesyesyesyesyesyes
Communication activities (e.g. awareness raising campaigns)yesyesyesyesyesyes
Recommendations on discrimination issuesyesyesyesyesyesyes
Publications and reportsyesyesyesyesyesyes
Other statistics
201020112012201320142015
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)no datano datano datano datano datano data
Number of cases handled per year (case files opened and processed according to your procedures)5357102175216224
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social mediano datano datano datano datano datano data
Management
  • Single headed equality body (led by director or ombudsman/commissioner)
Management details

The Greek Ombudsman is supported by 6 Deputy Ombudsmen who head the following departments:
- Department of Human Rights;
- Department of Health and Social Welfare;
- Department of the Quality of Life (environment, urban planning, land use, public works, etc.);
- Department of State-Citizen Relations (quality of services provided, maladministration),
- Department of Children’s Rights;
- Department of Equal Treatment.

Number of staff dealing with equality issues
201020112012201320142015
888101515
Grounds and fields of discrimination covered by the equality body
GroundsFieldsEmploymentEducationHousingSocial Protection & HealthcareGoods & ServicesOther
Genderyesyesyesyesyes
Gender Identityyesyesyesyesyes
Race and Ethnic Originyesyesyesyesyes
AgeyesnonononoIn the public sector the Greek Ombudsman can intervene on all other fields (i.e. education, housing, social protection & healthcare, goods & services) under his general mandate regarding the protection of rights
DisabilityyesnonononoIn the public sector the Greek Ombudsman can intervene on all other fields (i.e. education, housing, social protection & healthcare, goods & services) under his general mandate regarding the protection of rights
Sexual OrientationyesnonononoIn the public sector the Greek Ombudsman can intervene on all other fields (i.e. education, housing, social protection & healthcare, goods & services) under his general mandate regarding the protection of rights
Religion & BeliefyesnonononoIn the public sector the Greek Ombudsman can intervene on all other fields (i.e. education, housing, social protection & healthcare, goods & services) under his general mandate regarding the protection of rights

Other grounds : Family or social status

Mandate covers:
  • Public sector
  • Private sector
Operating budget in euros
201020112012201320142015
no datano datano datano datano datano data
We are accountable to:
  • National Parliament