Members’ section
Personal identifiers

AUSTRIA: Ombud for Equal Treatment

General Contact Information

Full name in English:

Ombud for Equal Treatment

Full name in the national language(s):

Anwaltschaft für Gleichbehandlung

Postal address:
Taubstummengasse 11 1040 Wien Austria

General email address:

0800 206 119

Telephone number:

+43 1 5320244

Languages in which your institution can be contacted:

German, English

Person of contact for media enquiries:

Ingrid Nikolay-Leitner

Name of the Head of the equality body:

Ingrid Nikolay-Leitner

Contact Person


Elke Lujansky-Lammer


Main Informations


- provides legal advice and support for persons who feel dicriminated against
- supports people to assert their right to equal treatment
- provides information about Equal Treatment law
- documents discrimination
- The Ombuds service is confidential and free of cost

Brief history

Date of establishment: 01.01.1991, based on Equal Treatment Act, BGBl Nr. 410/1990;
• Legal basis since 2004: Equal Treatment Act and Act relating to the Ombud for Equal Treatment and the Equal Treatment Commission, BGBl. Nr. 98/2008;
• Status: Office of the Federal Chancellery with an amendment of the Austrian Federal Ministries Act BGBl I Nr. 11/2014; independent with regard to legal competences and information

Mandate type
  • Predominantly promotion-type and legal support body
Litigation powers
  • Representing in front of Equal Treatment Commission
Activities aimed at supporting vulnerable groups (e.g. through trainings)yesyesyesyesyesyes
Activities aimed at supporting duty bearers such as employers and service providers (e.g. through trainings, guidance material, practical support, etc.)nonoyesyesyesyes
Communication activities (e.g. awareness raising campaigns)noyesyesyesyesyes
Recommendations on discrimination issuesnoyesyesyesyesyes
Publications and reportsnoyesyesyesyesyes
Research projects (including surveys)nonoyesyesnoyes
Other statistics
Number of inquiries handled per year (all contact even if not resulting in a formal complaint)483444444899429837873476
Number of cases handled per year (case files opened and processed according to your procedures)no datano datano datano datano datano data
Number of media appearances per year (major newspapers/magazines/websites/blogs, TV + radio channels) - does not include social mediano datano datano datano datano datano data
  • Single headed equality body (led by director or ombudsman/commissioner)
Management details

The organisation is managed by a director. The three divisions of Equal Treatment between Women and Men in Employment and Occupation, Equal Treatment irrespective of Ethnic Origin, Religion or Belief, Age or Sexual Orientation in Employment and Occupation and Equal Treatment irrespective of Ethnic Origin and Gender in other areas are managed by their respective Ombuds;
- The regional offices are managed by Regional Ombuds for Equal Treatment between Women and Men in Employment and Occupation.

Additional details

The organisation consists of a central office with three divisions and legal competences for five discrimination grounds and of four regional offices with legal competences for equal treatment between women and men in employment.

Procedure for nomination and appointment of management and board

The ombuds are appointed by the Federal Chancellor.

Number of staff dealing with equality issues
Grounds and fields of discrimination covered by the equality body
GroundsFieldsEmploymentEducationHousingSocial Protection & HealthcareGoods & ServicesOther
Gender Identityyesnoyesnoyes
Race and Ethnic Originyesyesyesyesyes
Sexual Orientationyesnononono
Religion & Beliefyesnononono
Mandate covers:
  • Private sector
Operating budget in euros
We are accountable to:
  • National Parliament

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